I want to delete someone's user account but I would like to keep the onboardee account of this person in the app. Is that possible?
No, that is not possible. When you delete an user you automatically delete the employee account of this person.
All employee accounts are connected to a user account. However, not all user accounts are connected to an employee account.
Good to know:
When deleting an user account you are also deleting the employee account connected to it. However, when deleting an employee account, the user connected to this onboardee will remain in the app but won't have access as an onboardee anymore.
We understand it is a bit complex but in the article What is the difference between an user and an onboardee ? and in the article I deleted an onboardee because her recruitment was canceled. But I still can find her in the app. Why? you can understand better why that is not possible.
If you still have questions after reading this article, don't hesitate to contact us by submitting a ticket.
We're always happy to help ! :)
Related articles
- Jeg slettede en bruger, og så blev en nyansats profil også fjernet. Er det korrekt?
- Hvad er forskellen mellem en bruger og en nyansat?
- Hvad er en nøglekontakt?
- What is a super admin?
- I am an admin but I would like to see how the app works as if I was an employee. What is your suggestion?
- I am an admin and I want to edit some content of a module. However, I can only view it. Why is that?
- I was an onboardee and now I am an admin. Can I use the same link to access the backend of the app?
- Can I add many users / employees at once? How many and how do I that?
- How do I create a key contact role and assign it to an employee?
- I added a new admin to the app but she/he did not get the invitation email. Why is that?
- How can I update many users at once?
- Can a key contact access the backend of the platform?

